BT Contract Cancellation Period: What You Need to Know

If you’re thinking of cancelling your BT contract, it’s important to understand the cancellation period and the process involved. In this article, we’ll discuss everything you need to know about the BT contract cancellation period and how to cancel your BT contract hassle-free.

What is the BT contract cancellation period?

The BT contract cancellation period refers to the time you have to cancel your BT contract without incurring any additional charges. The cancellation period varies depending on the type of contract you have with BT. For example, if you have a broadband or TV contract, the cancellation period is generally 14 days from the date of activation. If you have a phone contract, the cancellation period is 14 days from the date you receive your contract confirmation letter.

After the cancellation period has expired, you may still be able to cancel your contract, but you may be charged an early termination fee. The amount of the fee varies depending on the type of contract you have and how much time is remaining on the contract.

How to cancel your BT contract

To cancel your BT contract, you’ll need to contact BT’s customer support team. You can do this by phone, email, or live chat. Before you cancel, it’s a good idea to take note of your contract end date, any outstanding charges on your account, and any additional fees that may be charged for early termination.

When you contact BT’s customer support team, be sure to let them know that you want to cancel your contract. They may ask you why you want to cancel and if there’s anything they can do to keep you as a customer. If you’ve decided to cancel, make it clear to them that you want to proceed with the cancellation.

After you’ve cancelled your contract, you’ll need to return any equipment that was supplied by BT. This may include your BT hub, TV box, or phone. You’ll receive instructions on how to return the equipment, and BT will arrange for a courier to collect it from you.

In conclusion

Cancelling your BT contract can be a straightforward process as long as you understand the cancellation period and the steps involved. Remember, if you’re within the cancellation period, you won’t be charged any additional fees for cancelling your contract. If you’re outside of the cancellation period, you may be charged an early termination fee. Be sure to contact BT’s customer support team if you have any questions or concerns about cancelling your contract.